Customer Experience Staff (Jakarta Utara)

PT. IDcommerce Service Solution - PIK Jakarta Utara
Hiring:

CUSTOMER EXPERIENCE STAFF

Qualifications:
- Diploma Degree with 2 years experience in the same position or Fresh Graduate with Bachelor degree in a relevant field, e.g finance, physics, engineering, etc
- Attention to detail, yet able to consider the bigger picture to drive performance and results; Unafraid to deal with large, dirty, and messy data
- Strong statistics knowledge, Strong business acumen, able to translate data to business insights
- Directly produces datasets and reports for analysis using databases and reporting
- Excellent communication (both written and verbal)
- Evidence of strong management, planning, & organizational skills, required to manage a partner portfolio, purchase of order and customer-centric activities
- Ability and experience in setting, monitoring and reporting against targets to key internal stakeholders
- Managing a framework of qualitative and quantitative measures that would allow the team to effectively monitor and evaluate customer satisfaction
- Ensuring all officers have a clear understanding of the motivations of the target market
- Willing to be placed in PIK, North of Jakarta

Silahkan kirimkan CV anda ke:
recruitment@idcommerce.id

Subject: Nama-Posisi

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